add code E12 = download erros #949
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| | Error Code | Issue | How to Identify in Logs | Steps to Resolve | | ||
| | :--- | :--- | :--- | :--- | | ||
| | E12 | Data Download Failure | Look for log messages containing `"E12: Data Download Failure"` along with `"Failed to load"` errors from `RotatingStoreVerticle`. These will include HTTP status codes (e.g., `"HTTP response code 403"`) or exception types (e.g., `"exception: IOException"`). | Check the HTTP status code or exception in the error message: <br/>**404 errors** - Verify operator key is valid and configuration paths are correct.<br/>**403 errors** - Check IAM permissions for S3 access and verify operator credentials.<br/>**Timeout errors** - Verify network connectivity, check firewall/security group settings allow outbound HTTPS, and ensure UID2 service endpoints are accessible.<br/>**500 errors** - Temporary UID2 service issue, retry or contact UID2 support if persistent. | |
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Verify operator key is valid and configuration paths are correct.
config path isn't configured by customers. It's baked in.
Check IAM permissions for S3 access and verify operator credentials.
No IAM permission is needed for s3 access, IAM permission is needed only for secret manager access which will throw E02/E03 before getting to this stage.
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will solve these comments as a part of "UID2-6295: public documentation coordination" in later stage of private operator release
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Also, don't we need this error message in GCP, Azure as well ?
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fixed above comments
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| ### Runtime Errors | ||
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| The following errors occur during operator runtime: |
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Shouldn't we add everything in Azure-cc here?
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@lizk886 could you add ### Startup Errors in another PR?
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