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Issue Tracker Help Queue - ✨ Simple CRUD App ✨

This Help Queue application is as a study on CRUD operations. After login, users can view, edit and delete current 'active' tickets in the queue, as well as create new tickets.

Demo

Tech Stack

  1. React - Frontend
  2. Redux - State Management
  3. React-redux-firebase and redux-firestore - Bindings
  4. Firebase - Backend with:
    • Firestore Database
    • Firebase Authentication
    • Firebase Hosting

Application Structure Plan

Site Component Diagram

Components

The <Header /> will remain the same regardless of whether the user is looking at all tickets, a specific ticket or the create new ticket form.

<TicketList /> will loop through all tickets to display them on the page

<Ticket /> will show individual ticket details and provide the user with the option to edit or close the ticket.

<NewTicket /> will have a button that opens up to an add ticket form onClick.

Application Snapshot

Issue Tracker Image

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Simple Help Desk Issue Tracking Tool

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